Effective Date: 15 Aug 2024
1. Order Cancellation
- Before Shipment: Customers can cancel their order anytime before the order is shipped. To cancel, contact us at [insert contact details].
- After Shipment: Once the order is shipped, cancellations are not permitted. You may initiate a return or refund as per the return policy.
2. Refunds
- Eligibility: Refunds will only be issued for defective, damaged, or incorrect products delivered.
- Process: To request a refund, email us within 5 days of receiving the product with the order details and reason for the return.
- Refund Mode: Refunds will be processed via the original payment method within 1 days of approval.
3. Non-Refundable Items
Certain products are non-refundable, such as:
- Items on sale or promotional offers.
- Products with obvious signs of use or tampering.
4. Return Process
- Return Window: Eligible items must be returned within 5 days of delivery.
- Condition of Items: Products must be returned in their original condition, with all tags and packaging intact.
- Shipping Costs: The customer is responsible for return shipping unless the product is defective or an incorrect item was delivered.
5. Contact Information
For cancellations, returns, or refunds, please contact us at:
Aviders.com
Email: avinashmjain@gmail.com
Phone: 9686699744/9972033446