Effective Date: 15 Aug 2024

1. Order Cancellation

• Before Shipment: Customers can cancel their order anytime before the order is shipped. To cancel, contact us at [insert contact details].
• After Shipment: Once the order is shipped, cancellations are not permitted. You may initiate a return or refund as per the return policy.

2. Refunds

• Eligibility: Refunds will only be issued for defective, damaged, or incorrect products delivered.
• Process: To request a refund, email us within 5 days of receiving the product with the order details and reason for the return.
• Refund Mode: Refunds will be processed via the original payment method within 1 days of approval.

3. Non-Refundable Items

Certain products are non-refundable, such as:

• Items on sale or promotional offers.
• Products with obvious signs of use or tampering.

4. Return Process

• Return Window: Eligible items must be returned within 5 days of delivery.
• Condition of Items: Products must be returned in their original condition, with all tags and packaging intact.
• Shipping Costs: The customer is responsible for return shipping unless the product is defective or an incorrect item was delivered.

5. Contact Information

For cancellations, returns, or refunds, please contact us at:

Aviders.com
Email: avinashmjain@gmail.com
Phone: 9686699744/9972033446